My train was delayed. Can I claim compensation?

Most train companies we work with can offer you some compensation if your train was delayed by over 30 minutes. If your delay was because of a planned disruption, or an emergency timetable being used, then compensation will be unlikely.

You might not be paid compensation for delays caused by things outside of the rail industry’s control either. But, each company might have a different policy, so it’s better to check with them directly.

You can claim for a delay repay directly with the rail provider on your ticket, by selecting them from the list below: